What You Will Do All Day
  • Live and support core values
  • Guide and direct onsite install resources to project completion
  • Answer questions
  • Assist with escalated events
  • Route tickets according to priority
  • Work with lead to create and maintain onsite technician training program/documents
  • Create a training process for new hires
  • Maintain existing documents
  • Create a continued training process
  • Provide onsite resolution if needed
  • Ensure projects and tasks are completed to the scope of work and Medix standards
  • Work closely with the Technical Alignment Manager to ensure process efficiency
  • Resolve escalations from the Service Desk as assigned
  • Work with vendors when needed to ensure project success
  • Maintain the highest level of customer service
Job Category: Networking
Job Type: Full Time
Job Location: Johar Town Lahore
Job Tag: Networking
Experience: 3 Years
Salary: more than 100000
Job Appareance: Remote

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